Retail IQ Group is owned and operated by cannabis, retail, and hospitality operators with 10+ years experience.

Privacy Policy

Effective date: [September 15th, 2026]

GEIDE VAI LLC, e.g. Retail IQ Group LLC] ("Retail IQ Group," "RIQ," "we," "us," or "our") operates www.retailiqgroup.com (the "Site") and provides retail, operations, and marketing consulting services, downloadable resources, and related communications (together, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you give us. When you book a consultation, download a resource, join our mailing list, make a purchase, or contact us, we may collect your name, email address, mobile phone number, company name, job title, business location, and any details you choose to share about your business.

Purchase information. Payments are processed by third-party payment processors. We do not store full payment card numbers on our systems.

Information collected automatically. When you visit the Site we and our service providers may collect your IP address, browser and device type, pages visited, referring URL, and the date and time of your visit, using cookies and similar technologies.

2. How We Use Your Information

• To provide, schedule, and deliver our consulting Services and downloadable products;
• To respond to inquiries and provide customer support;
• To send appointment confirmations, reminders, and service-related updates by email, phone, or text message;
• To send marketing emails or text messages where you have opted in to receive them;
• To process payments and maintain business records;
• To operate, secure, analyze, and improve the Site and our Services;
• To comply with legal obligations and enforce our Terms.

3. SMS / Text Messaging

If you provide your mobile phone number and check the consent box on one of our forms, you agree to receive text messages from Retail IQ Group related to your inquiry, consultation scheduling and reminders, customer care, and (if selected) occasional updates and offers. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your phone number only with the service providers that deliver our text messages on our behalf (such as our SMS platform and telecommunications carriers), solely for the purpose of sending the messages you requested.

4. How We Share Information

We do not sell your personal information. We may share information only as follows:

• Service providers who help us operate our business (for example website hosting, CRM, email and SMS delivery, scheduling, payment processing, and analytics), bound to use it only to provide services to us;
• Legal requirements — when required by law, subpoena, or to protect the rights, property, or safety of Retail IQ Group, our clients, or others;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated in Section 3, SMS opt-in data and consent are never shared with third parties for their marketing purposes.

5. Cookies and Analytics

We use cookies and similar technologies to keep the Site working, remember preferences, and understand how visitors use it. You can control cookies through your browser settings; disabling them may affect some Site features.

6. Data Retention and Security

We keep personal information for as long as needed to provide our Services, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

7. Your Choices and Rights

• Email: click "unsubscribe" in any marketing email.
• Text messages: reply STOP to any message.
• Access, correction, deletion: email us at the address below to request a copy of, correction to, or deletion of your personal information.

California residents. Under the California Consumer Privacy Act (as amended by the CPRA), you may have the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of the sale or sharing of personal information (we do not sell or share it for cross-context behavioral advertising); and to not be discriminated against for exercising these rights. To make a request, contact us using the details below. We will verify your request before responding.

8. Children's Privacy

Our Services are intended for business professionals and are not directed to anyone under 21. We do not knowingly collect personal information from children.

9. Third-Party Links

The Site may link to websites we do not control. We are not responsible for their privacy practices; please review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us

GEIDE VAI LLC
100 Grand Ave. #704
Oakland, CA 94612
Email: profit@retailiqgroup.com
Phone: 415-640-8250

See also our Terms & Conditions.

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