Retail IQ Group is owned and operated by cannabis, retail, and hospitality operators with 10+ years experience.

Terms & Conditions

Effective date: [September 15th, 2026]

These Terms & Conditions ("Terms") govern your use of www.retailiqgroup.com (the "Site") and the consulting services, downloadable products, and communications (the "Services") offered by [LEGAL ENTITY NAME, e.g. Retail IQ Group LLC] ("Retail IQ Group," "RIQ," "we," "us," or "our"). By using the Site or Services, you agree to these Terms. If you do not agree, please do not use them.

1. Our Services

Retail IQ Group provides business consulting for retail, cannabis, and hospitality operators, including retail strategy, operations and SOP development, marketing and technology strategy, training, and related digital resources. Our Services are advisory. You remain solely responsible for your business decisions and for complying with all laws, licenses, and regulations that apply to your business. We do not sell, distribute, or market any cannabis or controlled products.

2. SMS / Text Messaging Terms

Program name: Retail IQ Group Text Alerts

Program description: When you opt in by providing your mobile number and checking the consent box on our website forms, you agree to receive text messages from Retail IQ Group about your inquiry, consultation scheduling and appointment reminders, customer care, and, if you separately agree, occasional business updates and offers.

Consent is not a condition of purchase.

Message frequency varies.

Message and data rates may apply.

Opt out: reply STOP to any message at any time. You will receive one confirmation message and no further texts unless you opt in again. You may also reply CANCEL, END, QUIT, or UNSUBSCRIBE.

Help: reply HELP for assistance, or contact us at profit@retailiqgroup.com or [BUSINESS PHONE NUMBER].

Carriers are not liable for delayed or undelivered messages.

Supported on major U.S. carriers.

Your mobile information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

3. Engagements, Fees, and Payment

Consulting engagements are governed by these Terms and by any proposal, statement of work, or agreement we sign with you; if they conflict, the signed agreement controls. Prices listed on the Site are subject to change. Flat-fee plans are due as stated at checkout or in your agreement; monthly plans renew monthly until cancelled per your agreement. Unless your agreement says otherwise, fees for Services already delivered are non-refundable.

4. Digital Products

Downloadable playbooks, templates, audits, and other resources are licensed to you for internal use in your own business only. You may not resell, redistribute, publish, or share them outside your organization. Because digital products are delivered immediately, all sales are final unless required otherwise by law.

5. Intellectual Property

The Site and all content, frameworks, playbooks, and materials we provide are owned by Retail IQ Group or its licensors and protected by intellectual property laws. Except for the limited license above or as set out in a signed agreement, no rights are granted to you.

6. Acceptable Use

You agree not to misuse the Site, including by attempting unauthorized access, interfering with its operation, submitting false information, or using it for any unlawful purpose.

7. No Guarantee of Results

Testimonials and case studies reflect individual client experiences and are not a guarantee of future results. Outcomes depend on many factors outside our control, including your execution, market conditions, and regulatory changes.

8. Disclaimer of Warranties

The Site and Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Nothing we provide is legal, tax, accounting, or financial advice.

9. Limitation of Liability

To the fullest extent permitted by law, Retail IQ Group will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue. Our total liability for any claim relating to the Site or Services will not exceed the amount you paid us for the Services giving rise to the claim in the twelve (12) months before the claim arose.

10. Indemnification

You agree to indemnify and hold harmless Retail IQ Group and its owners, employees, and contractors from claims arising out of your use of the Site or Services, your business operations, or your violation of these Terms or any law.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Alameda County, California.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Site or Services means you accept the updated Terms.

13. Contact Us

GEIDE VAI, LLC
100 Grand Ave. #704
Oakland, CA 94612
Email: profit@retailiqgroup.com
Phone: 415-640-8250

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